Answer
May 30, 2021 - 06:07 PM
If the teeth impression is not completed correctly then you can email a picture for our lab to review the impression and if not correct we would mail out a new set of impression putty at no charge. If you think your teeth impression is good it is then mailed into our dental lab in the pre paid mailer. We then review it and if the lab technician determines it is not accurate enough to produce a perfect fitting custom teeth night guard we would contact you to let you know and mail out a new teeth impression kit at no charge. That is part of the service. If you receive the custom dental night guard and there are adjustments needed (low percentage due to our quality check of the impression) we do free adjustments or would start with taking a new teeth impression at no charge.
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